Fees & Insurance

Did you know insurance companies can control nearly every part of your therapy—even though they’ve never met you? They can dictate how long sessions are, how often you’re allowed to meet, how many sessions you get, and what type of therapy is allowed. They also require a mental health diagnosis after just one session, which becomes part of your permanent medical record—even if it’s not accurate. And let’s be honest: how accurate can a diagnosis be after just one meeting?

Insurance companies also regulate how therapists write notes, how much personal detail must be included, and can request access to your private records at any time for audits.

At Resilient Hearts Counseling, we believe treatment decisions should be made by you and your therapist—not an insurance company. That’s why we operate as an out-of-network provider, allowing us to prioritize your privacy, tailor care to your needs, and take a truly collaborative, flexible approach.

The good news is many clients have out-of-network benefits, which means you may receive reimbursement—sometimes at a rate similar to an in-network co-pay. To make this easier, we’ve partnered with Mentaya, which lets you check your benefits instantly. You can use the link provided or review your coverage with us during a free consultation.

If we move forward together, Mentaya is available as an option to take the hassle out of submitting claims for you. Mentaya charges a 5% fee per claim, and they handle all paperwork, follow-ups, and calls—and they guarantee successful submission or your money back.

Check Benefits Here: mentaya.com/b/rhcbenefitscheck